Direct access to the deep and wide airport! The ride website covers multiple cities~
There is no airport in my city.
I have to go to nearby cities to take flights.
My baggage is large and heavy.
Buses are crowded with people.
It’s very expensive to take a cab.
How can I go to the airport comfortably and elegantly?

Now all these worries are gone.
Shenzhen Airlines offers youfreepick-up services!
With such services, you can directly get to airports in Shenzhen and Guangzhou!
Pick-up sites are located in a number of cities!

Free intercity bus service offered by Shenzhen Airlines

assengers who purchase designated-class tickets from Shenzhen Airlines for its domestic and international flights departing from airports in Shenzhen and Guangzhou, PhoenixMiles Club members and Shenzhen Airlines Group’s VIP clients may book the service via the airlines’ official WeChat account or upon arriving at the pick-up sites. They can get a free bus ticket to their departure airports valid on their flight departure date.

Reservation method I

Passengers may complete verification procedures and make reservations by entering the relevant information via the “Easy Go - intercity bus (易行服务-城际巴士)”module under the“Service(服务)”” section of Shenzhen Airlines or Shenzhen Airlines Pearl River Delta Business Travel Information’s official WeChat accounts.

Passengers will receive an SMS verification code after successful booking. By presenting the verification code at the pick-up sites, passengers can get a free bus ticket to their departure airports valid on their flight departure date. Order details can be found on the My Order page. If you want to change your order, please cancel it and re-book the service.

Reservation method II

Passengers may also book tickets upon arriving at the pick-up sites on their flight departure date by providing their flight ticket numbers. Such reservations must be completed at least two hoursbefore flight departure.

Should you encounter any problem, please call us at 95361-8

Applicable rules

1. The intercity bus service is only available to passengers themselves and they may only use such service to go to their departing airports on flight departure day. Passengers shall complete reservations at least two hours before flight departure. Only one reservation can be made for each ticket.

2. Passengers having successfully booked the service will get abus ticket ,only. It does not mean that they have successfully reserveda seat for a busleaving from the pick-up sites to their departure airports.

Qualified clients Route Class Flight departure date Cost Service details
PhoenixMiles Club members holding platinum cards, gold cards and silver cards, and the group’s VIP clients Domestic and international flights departing from Shenzhen and Guangzhou Domestic/international flights:
No restrictions on class
March 31, 2019 to December 31, 2019 Free of charge Passengers can get a free bus ticket to their departure airports valid on their flight departure date
Business class passengers Domestic/international flights:
J/C/D/Z/R/I
Ordinary card holders Domestic flights: up to 40% off
J/C/D/Z/R/I/G/Y/B/R/M/M1/U/H/Q/Q1/V
International flights
J/C/D/Z/R/I/G/Y/B/M/U/H/Q/V/W/S/E/T/L

Pick-up service scope

Flight departure airport: :Guangzhou Baiyun International Airport

Cities where pick-up services are available :Huizhou, Dongguan, Foshan, Zhuhai, Qingyuan, Heyuan, Sanshui, Taishan, Zhaoqing

Flight departure airport: :Shenzhen Bao’an International Airport

Cities where pick-up services are available :Shenzhen (Longgang), Dongguan

Appendix: Schedules of free airport bus services in various cities

Shenzhen Airlines’ intercity pick-up & seeing-off services

Passengers takingShenzhen-London flightsoperated by Shenzhen Airlines between October 30, 2018 (inclusive) and December 31, 2019 can enjoy free pick-up & seeing-off services (using luxury/comfortable buses) to help them get from their cities to the airport. Such services are available in Guangzhou, Zhongshan, Foshan, Huizhou, Dongguan and Zhuhai, with no limit on the number of kilometers of their bus trips,Just enjoy the bus trips!

International flights (Shenzhen-London flights only) All passengers Business class C/D/R/J/Z No restrictions Guangzhou, Zhongshan, Foshan, Huizhou, Dongguan, Zhuhai Luxury buses No restrictions
All passengers Classes other than C/D/R/J/Z (excluding group passengers) Classes other than C/D/R/J/Z. No applicable to group passengers No restrictions Guangzhou, Zhongshan, Foshan, Huizhou, Dongguan, Zhuhai Comfortable buses No restrictions
International flights (departing from or arriving at Shenzhen, excluding Shenzhen-London flights) All passengers Business class C/D/R/ J/Z No restrictions Guangzhou, Zhongshan, Foshan, Huizhou, Dongguan, Zhuhai Comfortable buses No restrictions

Reservation method

Passengers may complete verification procedures and make reservations by entering the relevant information via the “Easy Go - Airport Shuttle (易行服务-机场接送)” module under the “Service(服务)” section of Shenzhen Airlines or Shenzhen Airlines Pearl River Delta Business Travel Information’s official WeChat accounts.

Reservation time:

Reservations must be made at least 24 hours before flight departure.