Checked Baggage

I. Definition

"Baggage" shall refer to the necessary or moderate amount of goods and other personal properties that a passenger carries for meeting his/her dressing, usage, comfort or convenience requirements during his/her journey

"Checked Baggage" shall refer to the baggage of which a passenger entrusts Shenzhen Airlines to take custody and be responsible for carriage, and that the passenger could show the baggage identification tag.

"Baggage transport segment" shall refer to the route from the site where the passenger handed over his/her baggage to the next stopover site.

II. Applicable Date

The “Shenzhen airlines Ordinary Checked Baggage Allowance and Excess Baggage Fee Collection Standards” is applicable to the tickets issued at and after 00:00 of July 15, 2016 and to passengers who start travel and need to pay the excess baggage fee from 00:00 of July 15, 2016. The original “Shenzhen airlines Rules on Free Baggage Allowance and Excess Baggage Fee Collection Standards (Edition May.15.2015)” (Shenzhen airlines Limited, Doc. 91, 2015) ceases to be effective.

For tickets issued and reissued before July 15, 2016 for travel on and after July 15, 2016, the rules on free baggage allowance and excess baggage contained in the original “Shenzhen airlines Rules on Free Baggage Allowance and Excess Baggage Fee Collection Standards (Edition May. 15, 2015)” (Shenzhen airlines Limited, Doc. 91, 2015) still apply.

III. Fundamental Principles

(I) When it comes to the transportation in which the journey originates in the United States or Canada or the farthest point of the journey is in the United States or Canada, the baggage policies of the First Marketing Carrier apply to the whole journey.

(II) When it comes to the transportation in which the journey does not originate in the United States or Canada or the farthest point of the journey is not in the United States or Canada, the baggage rules of the Most Significant Carrier operating the baggage transportation segment apply to the baggage transportation segment.

(III) Because the computations of free checked baggage allowance differ according to the global distribution systems, when it comes to the free checked baggage allowance on codeshare routes where Shenzhen airlines is the marketing carrier or transportation where different classes of service are involved, the free checked baggage allowance computed by the Global Distribution System in question applies.

(IV) Maximum weight, dimensions and number of pieces of checked baggage

1. The maximum weight of each piece of ordinary checked baggage for the piece concept of free ordinary checked baggage allowance shall not exceed 32 kg (70 lb). If any baggage weighs over 32 kg (70 lb), it must be split into two pieces of baggage.

2. Dimensions: The sum of the length, width and height of each piece of ordinary checked baggage shall not exceed 203 cm (80 in),but shall not be less than 60 cm (24 in).

3. Number of pieces: The maximum number of pieces of Checked Baggage each passenger can check = Free checked baggage allowance provided on by the ticket purchased + Benefit for PhoenixMiles members + 6 additional pieces of baggage for which excess baggage fees are to be paid (including ordinary baggage and special baggage)

The 7th additional piece of baggage and above for which excess baggage fees are to be paid must be transported as cargo.

IV. Free Baggage Allowance for Ordinary Baggage (See Annex 2)

(I) Domestic routes

In accordance with “China Civil Aviation Rules on Domestic Carriage of Passenger and Baggage” (Decree 49, CAAC), Shenzhen airlines uses the weight concept for free baggage allowance on its domestic routes.

1. Dimensions of ordinary checked baggage on domestic routes

The length, width and height of each piece of baggage shall not exceed 100 cm (40 in), 60 cm (24 in) and 40 cm (16 in).

2. Free ordinary checked baggage allowance on domestic flights

(1) In the case of passengers with adult ticket or child ticket, the baggage allowance is 40 kg (88 lb) for First Class, 30 kg (66 lb) for Business Class and 20 kg (44 lb) for Economy Class.

(2) In the case of passengers with infant ticket, the baggage allowance is 10 kg (22 lb). In addition, a foldable baby stroller or cradle can be checked for free.

(3) In the case of PhoenixMiles Lifetime Platinum members and Platinum members, in addition to the original basic baggage allowance, one additional piece of ordinary baggage can be checked for free, which shall not weigh 30 kg (66 lb).

(4) In the case of PhoenixMiles Gold members and Silver members, in addition to the original basic baggage allowance, one additional piece of ordinary baggage can be checked for free, which shall not weight over 20 kg (44 lb).

(5) In the case of Star Alliance Gold members, in addition to the original basic baggage allowance, one additional piece of ordinary baggage can be checked for free, which shall not weigh over 20 kg (44 lb).

(II) International/regional routes

Shenzhen airlines uses the piece concept for free ordinary checked baggage allowance on Shenzhen airlines-operated, ZH-coded international and regional routes.

1. Dimensions of ordinary checked baggage on international/regional routes The sum of the length, width and height of each piece of ordinary baggage shall not exceed 158 cm (62 in, including wheels and handles)

2. Ordinary checked baggage allowance on international/regional routes

(1) First Class/Business Class passengers

In the case of First Class/Business Class passengers with adult ticket or child ticket, the baggage allowance is two pieces of ordinary baggage, each of which shall not weigh over 32 kg (70 lb).

(2) Economy Class passengers

① On the following routes, in the case of Economy Class passengers, the baggage allowance is one piece of ordinary baggage, which shall not weigh over 23 kg (50 lb):

Shenzhen airlines-operated international routes involving America, Europe, Africa, the Middle East, Australia, New Zealand and other parts of Asia (except Japan) and regional routes involving Hong Kong, Macau and Taiwan.

② On the following routes, in the case of Economy Class passengers, the baggage allowance is two pieces of ordinary baggage, each of which shall not weigh over 23 kg (50 lb):

A. Shenzhen airlines-operated routes involving Japan;

B. The Sixth Freedom Right routes involving transit between Americas (except Hawaii) and third countries and Hong Kong/Macau/Taiwan via Mainland China (Hong Kong/Macau/ Taiwan excluded).

(3) Passengers with infant ticket

In the case of passengers with infant ticket (regardless of class of service), the free baggage allowance is 1 piece, the baggage shall not weigh over 23 kg (50 lb), and in addition, a foldable baby stroller or cradle can be checked for free.

(4) In the case of PhoenixMiles Lifetime Platinum/Platinum/Gold/Silver members flying in First Class/Business Class, in addition to the original basic baggage allowance, one additional piece of ordinary baggage can be checked for free, whose weight cannot exceed 32 kg (70 lb); in the case of PhoenixMiles Lifetime Platinum/Platinum/Gold/Silver members flying in Economy Class, in addition to the original baggage allowance, one additional piece of ordinary baggage can be checked for free, which shall not weigh over 23 kg (50 lb).

(5) In the case of Star Alliance Gold members/ Seamen/Labours/Oversea Students, in addition to the original basic baggage allowance, one additional piece of ordinary baggage can be checked for free, which shall not weigh over 23 kg (50 lb).

V. Others

(I) Involuntary class upgrade or involuntary class downgrade passenger:

The ordinary checked baggage allowance of the original class of service indicated on the ticket applies.

(II) passenger occupying extra seat (EXST passenger)

The ordinary checked baggage allowance is subject to the class of service and the number of seats occupied.

(III) cabin baggage occupying extra seat (CBBG passenger)

There’s no baggage allowance for CBBG passenger. The baggage occupying each seat shall not weigh over 75 kg (165 lb), and the length, width, and height of the baggage shall not exceed 100 cm (40 in.), 60 cm (24 in.) and 40 cm (16 in.) respectively.

(IV) Stretcher passenger

On routes where the weight concept applies: The free ordinary baggage allowance is 60 kg (132 lb) and the length, width and height of each piece of baggage shall not exceed 100 cm (40 in), 60 cm (24 in) and 40 cm (16 in) respectively.

On routes where the piece concept applies: The free ordinary checked baggage allowance is 3 pieces, each piece of baggage shall not weigh over 23 kg (50 lb) and the sum of the length, width and height of each piece of baggage shall not exceed 158 cm (62 in).

(V) In the case of charter flights, the rules contained in the related charter agreement applies.

VI. Excess Baggage Fees for Ordinary Baggage (See Annex 3)

(I) The passenger shall pay excess baggage fee with regard to the part in excess if the ordinary checked baggage exceeds the upper limits on the weight, dimensions or the number of pieces. The excess baggage fee is computed based on the origin and destination of the flight segment of the checked baggage.

The excess baggage fee is calculated based on the origin-destination baggage transportation segment.

(II) The weight-based fee collection standards apply to excess baggage fee collection on Shenzhen airlines’s domestic routes, and the piece-based fee collection standards apply to excess baggage fee collection on Shenzhen airlines’s international/regional routes.

1. Domestic routes

In the case of transportation within China for the whole journey, the rules on excess baggage contained in the “China Civil Aviation Rules on Domestic Carriage of Passenger and Baggage” (Decree 49, CAAC) apply. The excess baggage fee per kilo is 1.5% of the highest published non-stop, one-way and adult Economy Class fare. The fees are collected in RMB, and the number is rounded up.

Sales units outside China should collect the excess baggage fees denominated in the local currency based on the going exchange rates of the day of transaction between RMB and the local currency.

2. International/regional routes

In the case of transportation on international/regional flights, the piece-based excess baggage fee collection standards apply if the checked baggage exceeds the upper limits on the weight, dimensions or the number of pieces. See the following table:

Piece Concept: Fee collection for ordinary checked baggage in excess		RMB	USD
Not exceeding the limits on the number of pieces	Exceeding the limits on weight or dimensions	490	75
	Exceeding the limits on both weight and dimensions	700	110
Exceeding the limits on the number of pieces	1st piece in excess	700	110
	2nd piece in excess	1000	155
	3rd piece in excess	1500	230
	4th piece in excess	2200	340
	5th piece in excess	3100	480
	6th piece in excess	4500	690

Note: “W” denotes “weight”; “S” denotes “size”.

Non-USD sales units outside China should collect the excess baggage fees denominated in the local currency based on the going exchange rates of the day of transaction between USD and the local currency.