Contact Us

Dear customers, thank you for visiting our websites. In order to further improve our online services, we encourage you to offer comments and suggestions in the following ways.

24-hour Ticket Reservation Hotline:

95361 (Please call 86-755-88814023 if the hotline is not available and call 817-95080 if you are calling from Hong Kong)

95361-1 Reservations and inquiries (domestic flights)

95361-2 Ticketing services for Hong Kong, Macao, Taiwan and international flights (hours: 8 a.m. - 8 p.m.)

95361-3 Website and mobile app

95361-4 Ticket changes and cancellations (domestic flights)

95361-5 Services for platinum and gold card members, first-class and business-class travelers

95361-6 Membership services

95361-7 Comments and suggestions

95361-8 Easy Travel services

95361-9 Services for corporate customers and government website services /

Company address:Shenzhen Airlines Company Limited, Shenzhen Bao'an International Airport (518128)